Privacy Policy for House of Ava Laur
Effective Date: November 20, 2025
This Privacy Policy describes how House of Ava Laur (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from our website, https://www.houseofavalaur.ca (the “Site”).
1. Information We Collect
We collect personal information about you from various sources:
A. Information You Provide Directly
When you make a purchase or attempt to make a purchase through the Site, we collect the following personal information from you:
- Identification and Contact Data: Name, billing address, shipping address, email address, and phone number.
- Financial Data: Payment information (including credit card numbers, which are securely processed by third-party payment processors).
- Communication Data: Information you provide when contacting customer support or communicating with us via email or social media.
B. Automatically Collected Information
When you access the Site, we automatically collect certain information about your device and interaction:
- Device Information: Web browser type, IP address, time zone, and some of the cookies that are installed on your device.
- Usage Information: Information about how you browse the Site, what products (specifically jewelry) you view, search terms that referred you to the Site, and interactions with our pages.
2. How We Use Your Personal Information
We use the information we collect to:
- Fulfill Orders: Process your transactions, ship your jewelry orders, and provide you with invoices and order confirmations.
- Communication: Communicate with you about your order, products, services, and promotional offers.
- Screen for Risk and Fraud: Use IP address and other usage data to screen for potential risk or fraud.
- Improve the Site: Optimize the Site for a better shopping experience (e.g., generating analytics about how our customers browse and interact with our exquisite jewelry).
- Marketing and Advertising: Provide you with targeted advertisements or marketing communications we believe may be of interest to you, especially regarding new jewelry collections.
3. Sharing Your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above.
- Service Providers: We share information with service providers to help us run our business, such as payment processors (e.g., Stripe, PayPal), shipping carriers (e.g., FedEx, USPS), and marketing platforms.
- Legal Compliance: We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.
4. Your Rights and Choices
- Marketing Communications: You may opt out of receiving promotional emails from us by following the instructions in those emails or by contacting us directly.
- Cookies: Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject browser cookies; however, note that this may affect the availability and functionality of our Site.
5. Security
We take reasonable measures to help protect your personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
6. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised version on the Site with an updated “Effective Date.”
7. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at: [email protected].